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Learn about your rights and how to access the benefits and services you’re entitled to.

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I Haven’t Paid the Rent

This document explains what happens when someone is behind on rent and how eviction proceedings work in New York. It also provides a list of phone numbers for local agency resources.

Housing

Tags: Evictions

Language: English


Apartment Inspections

If there are things wrong with your apartment that may be dangerous to your health and safety, you may want to have your apartment inspected. This document describes when a tenant may want to contact the health department or a building inspector to have their apartment inspected and what is involved in such inspections. It also lists the local agency and department phone numbers for Western New York.

Housing

Tags: Housing Conditions

Language: English


Emergency Housing

This document provides information for people facing evictions or loss of housing and emergency options available in the Western New York area. Included is a list of shelters and information on the application process, frequently asked questions regarding emergency housing issues, and options available to someone facing eviction.


DSS Fair Hearings

A fair hearing is a chance to challenge a decision made by the Department of Social Services (DSS). This  document describes the process, how to request a hearing and how to prepare for one.

Public Benefits

Tags: Public Benefits

Language: English


SNAP Benefits (Food Stamps)

This document describes the New York State’s SNAP benefits (food stamps) program and answers frequently asked questions, including qualifications, application, potential outcomes and remedies.

Public Benefits

Tags: Public Benefits

Language: English


SSI & Section 1619(b) Medicaid

In New York, SSI recipients automatically qualify for Medicaid. This document provides information on SSI (Supplemental Security Income) and Section 1619(b) Medicaid in New York State. It outlines the criteria for individuals to automatically qualify for Medicaid if they receive SSI and explains how former SSI recipients can retain Medicaid even if their SSI payments were stopped due to earned income.


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