Emergency Assistance
Emergency assistance benefits include a handful of services available to all eligible individuals, whether you qualify for on-going benefits or not. These emergency benefits cover help with utility shut-offs, back rent, temporary shelter for people who are homeless; and emergency housing issues like help with emergency moving and storage costs and help getting a security agreement. For more information click the hyperlink below.
DSS & Utilities – Emergency Assistance
Home Energy Assistance Program (HEAP)
BATAVIA OFFICE
45 Main Street
Batavia, NY 14020
(Tel) 585.343.5450
(Fax) 585.343.5503
Serving Orleans, Genesee
and Wyoming Counties
BUFFALO OFFICE
Administrative Offices
237 Main Street, Ste. 400
Buffalo, NY 14203
(Tel) 716.847.0650
(Fax) 716.847.0227
(TDD) 716.847.1322
Serving Erie County
NIAGARA FALLS OFFICE
225 Old Falls Street
3rd Floor
Niagara Falls, NY 14302
(Tel) 716.284.8831
(Fax) 716.284.8040
Serving Niagara County
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