Emergency Assistance

Emergency assistance benefits include a handful of services available to all eligible individuals, whether you qualify for on-going benefits or not. These emergency benefits cover help with utility shut-offs, back rent, temporary shelter for people who are homeless; and emergency housing issues like help with emergency moving and storage costs and help getting a security agreement. For more information click the hyperlink below.

Emergency Housing Issues

Emergency Shelter

DSS & Rental Arrears

DSS & Utilities – Emergency Assistance

Home Energy Assistance Program (HEAP)

Moving Expenses

Request for Security Agreements

Storage of Furniture and Personal Belongings


45 Main Street
Batavia, NY 14020

(Tel) 585.343.5450

(Fax) 585.343.5503

Serving Orleans, Genesee
and Wyoming Counties


Administrative Offices
237 Main Street, Ste. 400
Buffalo, NY 14203

(Tel) 716.847.0650
(Fax) 716.847.0227
(TDD) 716.847.1322

Serving Erie County


225 Old Falls Street
3rd Floor
Niagara Falls, NY 14302

(Tel) 716.284.8831
(Fax) 716.284.8040

Serving Niagara County

NLS will not provide legal advice over the internet. The information on this website is not legal advice. Legal advice is dependent upon the specific circumstances of each situation. Also, the law may vary from State to State, so that some information in this website may not be correct for your jurisdiction. Finally, the information contained in this website is not guaranteed to be up to date. Therefore, the information contained in this website cannot replace the advice of competent legal counsel licensed in your state.