How to ask for help with Family Services Issues?

ERIE AND NIAGARA COUNTIES

Call Neighborhood Legal Services at 716-847-0650.

For Erie and Niagara County residents, please complete the Family Unit Intake Form by clicking the button below.

Due to the COVID-19 Pandemic, we are not accepting walk-ins at this time.

WYOMING, GENESEE AND ORLEANS COUNTIES

Individuals and families wishing to apply for legal assistance and/or representation should contact our Batavia Office by telephone at (585) 343-5450 or (800) 724-7544, or in person at 45 Main Street, Batavia, New York, or by email to [email protected].

Due to the COVID-19 Pandemic, we are not accepting walk-ins at this time.

If you are applying for to help, please be aware of the following:

• We take applications for assistance Monday through Friday from 9:00 AM to 4:30 PM.
• You may request an applications phone, in-person, or by mail or email.
• Except for children and persons with impaired ability to communicate, applications should be made by the person him or herself and not by another party.
• You should gather any relevant legal papers you have before you contact us. We need the following to assist in considering your application and preparing to represent you:
  1. Copies of any petitions that have been filed;
  2. Copies of any notices or papers you have received from the Court or opposing party;
  3. Any prior Orders, including custody and visitation or child support orders, judgments of divorce, and property settlement or separation agreements
  4. Documentation of your income, if relevant.
• NLS has a “language line” available for applicants whose preferred language is not English.
• Because of our limited resources, submitting an application DOES NOT mean we can accept your case.Denial of an application for representation should not be interpreted as an opinion by NLS – legal or otherwise – about the merits of your case. Neither should it be interpreted as providing any legal advice.

More people ask for our help than we can serve. We will do our best to assist you. If we can’t help, we may refer you to another agency that can.