Benefits Alert 2025-2026 Home Energy Assistance Program (HEAP) Regular Component Opening Date Postponed 10/22/25 Benefits Alert: NYS has delayed the regular HEAP season until at least 11/17 because of the shut-down (previously scheduled for 11/3). If you have a shutoff notice dated before 11/17, call our office at 716.847.0650 and ask for the utility hotline and/or apply for emergency utility assistance at your local DSS office. https://otda.ny.gov/policy/gis/2025/25DC068.pdf