CITY OF BUFFALO WATER SHUT-OFF

City of Buffalo Water Customers, please note that if your water has been shut off for nonpayment, you can get it turned back on WITHOUT A PAYMENT AT THIS TIME.

  • Please call Buffalo Water customer service number at  (716) 847-1065
  • Press 1 for an emergency related to water services
  • Then press 1 to be connected to the Dispatch Department
  • Then give name, address, and account #

If you have any problems getting your water restored under this emergency procedure, please call us at (716) 847-0650.

BATAVIA OFFICE

45 Main Street
Batavia, NY 14020
(Tel) 585.343.5450
(Fax) 585.343.5503
Serving Orleans, Genesee
and Wyoming Counties

BUFFALO OFFICE

Administrative Offices
2375 Main Street, Ste. 400
Buffalo, NY 14203
(Tel) 716.847.0650
(Fax) 716.847.0227
(TDD) 716.847.1322
Serving Erie County

NIAGARA FALLS OFFICE

225 Old Falls Street
3rd Floor
Niagara Falls, NY 14302
(Tel) 716.284.8831
(Fax) 716.284.8040
Serving Niagara County

LOCKPORT OFFICE

135 Main Street, 2nd Floor
Lockport, NY 14094
(Tel) 716.201.0046
(Fax) 716.201.0091
Serving Niagara County

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